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How do I post status page and incident updates to Discord automatically?

Updated · SaaS support

Create an announcement channel called #status, add a webhook to it (Edit Channel > Integrations > Webhooks), and paste the webhook URL into your status page, monitoring or CI tool. Discord also accepts Slack-formatted payloads at the webhook URL plus /slack, which many tools support. Members can Follow #status to receive updates in their own servers.

Ways to get incident updates into Discord
SourceHowNote
Status page tool with Discord or webhook supportPaste the channel webhook URLCheck the tool's notification settings
Tool that only supports Slack webhooksWebhook URL + /slackSlack-compatible endpoint
GitHubWebhook URL + /githubGitHub-compatible endpoint for repo events
Your own monitoringPOST JSON to the webhookcontent or embeds fields
Automation tools (Zapier, Make)Discord action or webhookGood for RSS-only status pages

Setup

  1. Create #status as an announcement channel; only Admin and the webhook post.
  2. Edit Channel > Integrations > Webhooks > New Webhook. Name it 'Status', set the avatar.
  3. Copy the webhook URL and add it to your status tool.
  4. Post a test incident and confirm the format.
  5. Publish (crosspost) messages so followers receive them, or let a bot auto-publish.

Keep the webhook secret

Anyone with the URL can post as that webhook. Store it like a password, rotate it if it leaks, and limit Manage Webhooks to admins.

Quick answers

How to post announcements to Discord automatically?
Use a channel webhook: any tool that can send an HTTP POST can post to it.
Do followers get webhook posts?
Messages in an announcement channel reach following servers when they are published; check that your webhook posts are published.
Can I ping a role on incidents?
Yes, include the role mention in the message and make sure the webhook is allowed to mention it.

What to do next

The SaaS Support Desk template includes #status and #releases with webhook notes and permissions set. $49 one-time.

Related guides

Sources

Checked: . Discord changes features and menus often; if something looks different, the official help center is the source of truth. Discord Template Hub is not affiliated with Discord.