Privacy policy

What we collect

When you use the server planner, buy a template or request a done-for-you setup, we keep the details you send (name, email, community details and answers) to deliver what you ordered and to contact you about it. Payments are handled by our payment processor; we don't store card details.

Analytics and session recordings

We use Vibiz analytics, which counts visits without cookies or stored IP addresses. We also record sessions (how pages are used, including what is typed into forms) to find and fix problems. Recordings are masked in your browser before upload: password, card and one-time-code fields are never recorded, and text that looks like an email, phone number or card number is hidden. Recordings are kept for 30 days.

Deleting your data

Email hello@discordtemplatehub.com and we will delete your data.